Small businesses looking to brush up on industry news should follow these blogs to find out more about industry trends and predictions.
National Retail Federation Blog
Written by the retail group this covers industry news and trends and in depth analysis pieces. It includes interviews with big players and case studies with smaller ones.
New Retail Blog
This blog covers brand, marketing and strategy. Make sure you read this if you are planning a rebrand any time soon, or planning any major projects.
CrossCap’s Retail Marketing Blog
This is another great retail blog for businesses planning on overhauling their marketing strategies or looking to make sure theirs is up to scratch.
This blog is particularly good at focusing on cross-channel marketing.
Retail Customer Experience Blog
An American website but with some universally good advice on customer care. With articles on everything from transparency through to customer loyalty, there is a wealth of advice on this website. They have a wide number of retail experts sharing their knowledge about their industry and what has worked well for them. This is a great site for anyone looking to overhaul strategy.
Bob Phipps is an industry expert and shares his wealth of knowledge on this website. He covers issues from staffing through to expansion and has a particular interest in improving customer care and the customer experience. A number of case studies accompany his blog posts which explain clearly how to achieve best practice in your business.